Old Chevy and GMC Truck Parts for Sale
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CUSTOMER SERVICE

 PRICING

 SHIPPING
 BACK ORDERS
 RETURNS
 CORE CHARGES
 PRIVACY

PRICING

Prices are subject to change without notice. We are sorry about this, but we have no control over our suppliers. However, we will sell all our old stock at the old prices.
 

SHIPPING/HANDLING

Most of our items are shipped by United Parcel Service. We shall require a street address for delivery as UPS does not deliver to P.O. Boxes. Please allow up to approx. 10 working days for regular orders to arrive. Special items may take a little longer.

Shipping cost are based roughfully on UPS rates plus handling fees and taxes. Please bear in mind these rates seem to be always on the rise, just like everything else these days. UPS also charges extra for fuel and rural surcharges, that they seem to add on a random basis.

Free UPS Ground shipping for orders over $800 (excluding oversized, heavy and freight items). Any handling fees or taxes are extra however.

Oversized packages or items requiring special handling may cost extra to ship. So if you have received a notice about items being oversized please contact us. Normally we shall contact you by email anyway before we charge your card.

Occasionally and at their rates, we may have to use truck lines for the larger items. Shipping charges on orders outside the U.S.A. are determined on an individul basis, based on the weight and dimensions of the shippment.

Consignee is responsible for customs duties and/or taxes, if any.

We regret that we are unable to ship C.O.D.
 

BACK ORDERS

We always try to have most of our items in stock but sometimes backorders may be inevitable. Backorders will be automatically delivered when the part comes back into stock. Please be sure to let us know if you do not want items backordered.
 

RETURNS

All returns require prior authorization and an RMA number, so please call us before sending off returns. There is a $10 minimum fee or a 20% restocking fee, whichever is greater on any returns. We can accept most returned, unused, resellable merchandise. (Special order items, bed wood, used parts and electrical items are not returnable). Please include an attached letter with details and a copy of the original invoice. Returned items must be sent prepaid. If we filled the order incorrectly, we will reimburse your return shipping charges at the standard rate. If you ordered wrongly or simply do not want the item, you are responsible for return freight costs and fees. Returns must be received within 15 days from date of invoice.


CORE CHARGES

Re-buildable cores, when requested, should accompany your order. If not a core charge will be added. We are sometimes out of usable cores so we may require yours in advance to process the order. Cores should be sent prepaid to us and be re-buildable. Cores must be returned within 60 days.

Examples:
If it is a Steering box with a column it must have good threads where the wheel fits on. If the housing is cracked it is useless. Most of this is common sense. We have to rebuild the parts that are worn out, not replace the smashed bits as well. Sometimes we make a partial refund on a core that we can use some of the parts from. We try to be fair and reasonable but you have to make the decision as to whether the core is re-buildable

If it is a Capillary type temperature gauge, then we need the tube, nut and sending bulb.

If it is a Windshield Crank-Out, then it must have a non-cracked housing and a good tongue, we can fix the gears.

If it is a speedometer, then the same logic applies. They are rebuilt, tested, calibrated, etc.

If you send back your core with bits missing then we can issue a partial refund. Again, most of this is common sense, please use your best judgment.


PRIVACY

We value your privacy and assure you that we do not sell or share your name, address, telephone number or any of your information with any outside agencies.
 

Copyright 1995-2017
American Classic Truck Parts - All Rights Reserved
 A Division of American Classic Automotive, Inc. LLC.

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